Term and Conditions

Last updated: [Insert Date]

1. About Us

Cheap Swim Flick Store (operating as SwimFlick) is a UK-based retailer specialising in water sports equipment and swimming accessories, located at 75 Monck St, Westminster, GB CH4A 1ZB.

2. Website Use

2.1 Eligibility

To purchase from SwimFlick.com, you must:

• Be at least 18 years old
• Have legal capacity to enter into contracts
• Reside in a country we ship to (excluding certain Asian countries and remote regions)

2.2 User Responsibilities

You agree to:

• Provide accurate account and payment information
• Not use our site for unlawful purposes
• Not attempt to interfere with site security
• Not resell products purchased for commercial purposes without authorization

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in product descriptions, images, and specifications. However:

• Minor variations in color may occur due to monitor settings
• We reserve the right to update product information without notice
• Some accessories shown in images may be sold separately

3.2 Product Availability

All orders are subject to availability. If an item becomes unavailable after ordering, we will notify you and either:

• Offer a suitable alternative, or
• Cancel the item and refund the relevant amount

3.3 Safety Notice

Water sports equipment requires proper use:

• Always follow manufacturer instructions
• Use appropriate safety gear
• Beginners should seek professional instruction
• We are not liable for improper use of products

4. Orders and Payments

4.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to:

• Accept or decline orders at our discretion
• Limit quantities purchased
• Verify payment information before processing

4.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices but will honor the price at time of order confirmation.

4.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at checkout. Your card will be charged when we dispatch your order.

4.4 Order Confirmation

You will receive:

• Immediate on-screen confirmation
• Email confirmation within 24 hours
• Dispatch notification with tracking information

5. Shipping and Delivery

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and UK holidays).

5.2 Shipping Options

We offer:

• Standard Shipping: £12.95 via DHL/FedEx (10-15 business days after dispatch)
• Free Shipping: For orders over £50 via EMS (15-25 business days after dispatch)

5.3 Delivery Areas

We ship worldwide except to certain Asian countries and remote regions. Contact [email protected] to confirm delivery to your location.

5.4 Delivery Issues

If your order doesn’t arrive within the estimated timeframe:

• First check your tracking information
• Contact the shipping carrier
• If unresolved, contact us within 30 days of dispatch

6. Returns and Refunds

6.1 Return Policy

You may return most items within 15 days of delivery for a refund or exchange, provided:

• Items are unused and in original condition
• Original packaging and accessories are included
• A return authorization has been obtained

6.2 Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

• Diving regulators and Octopuses (due to mouthpiece contact)
• Diving masks and snorkels
• Inflatable pools (once opened)
• Personalized or custom items

6.3 Return Process

1. Email [email protected] within 15 days to request a return authorization
2. Follow the provided return instructions
3. Ship items using the recommended carrier (return shipping costs are your responsibility unless due to our error)
4. Allow 3-5 business days for refund processing after we receive your return

6.4 Refunds

Refunds will be issued to your original payment method. Please allow additional time for your bank to process the refund.

7. Intellectual Property

All content on SwimFlick.com, including:

• Text
• Images
• Logos
• Product designs

are owned by Cheap Swim Flick Store or our licensors and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express permission.

8. Liability Limitations

8.1 Product Use

Cheap Swim Flick Store is not liable for:

• Injuries resulting from improper product use
• Damage caused by failure to follow manufacturer instructions
• Consequential damages from product use

8.2 Website Use

We strive to maintain uninterrupted service but are not liable for:

• Temporary site unavailability
• Technical issues beyond our control
• Errors in product information

8.3 Maximum Liability

Our maximum liability for any claim related to your order is limited to the purchase price of the affected products.

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We may update these terms periodically. The current version will always be available on our website. Continued use after changes constitutes acceptance of the modified terms.

12. Contact Us

For questions about these Terms and Conditions:

Email: [email protected]
Business Hours: Monday-Friday, 9:00-17:00 GMT